The facts

  1. GAAP net income was US$277 million, compared with US$502 million a year earlier. GAAP diluted earnings fell to US$0.27 a share from US$0.48. [1]

  2. Adjusted diluted earnings increased from US$0.95 a year earlier. The company’s prior-period per-share figures reflect its five-for-one stock split; adjusted earnings exclude specified expenses and tax effects. [1]

  3. Current remaining performance obligations—contracted revenue expected to be recognised within 12 months—were US$13.65 billion, up 20.5%. ServiceNow forecast 18.5% growth for the fourth quarter. [1]

  4. The company raised its full-year subscription-revenue outlook to US$15.780–15.790 billion. Fourth-quarter subscription revenue is forecast at US$4.245–4.255 billion; this is not total company revenue. [1]

  5. Yahoo Finance’s NYSE common-stock quote for NOW, in US dollars, showed a 29 October regular-session close of US$109.67 at 16:01:07 EDT (20:01:07 UTC). The 28 October regular-session close was US$150.13: a decline of US$40.46, or 26.95% calculated from those two closes. [3]

  6. Reuters reported that ServiceNow and Fortinet each fell more than 20% in the regular session. Yahoo’s original report separately described the sharp falls after the companies’ results. [4][5]

Corrections & updates

Update: Added the verified 29 October regular-session closing move for NOW: US$109.67 against US$150.13 on 28 October (26.95% lower). Distinguishes share class, currency, quote time and baseline from earlier premarket or after-hours reports; retained the accounting and guidance distinctions.

Sources

References support the numbered facts above. Source checks: 29 Oct 2026, 22:07 UTC.

  1. ServiceNow reports third quarter 2026 financial results

    ServiceNow · Primary source · 28 Oct 2026

    Actual quarterly GAAP/non-GAAP tables, split-adjusted comparison and guidance read through the web reader. Native issuer access returned 403.

  2. ServiceNow Q3 2026 earnings results and report

    MarketBeat · Reporting · 28 Oct 2026

    Actual current EPS/revenue results table read. Consensus is attributed to MarketBeat; its unadjusted one-year-ago EPS cell and AI-generated sentiment summary are not used. Current US$1.00 actual matches the issuer’s adjusted basic and diluted EPS.

  3. NOW historical prices and closing quote

    Yahoo Finance market data · Primary source · 29 Oct 2026

    Actual 28–29 October historical rows and current regular-session closing quote read. NYSE common shares, US dollars; displayed closing quote time 16:01:07 EDT (20:01:07 UTC) on 29 October. After-hours prices are separate.

  4. Wall Street closing report for 29 October

    Reuters via Yahoo Finance · Reporting · 29 Oct 2026

    Actual updated agency report read. Reuters is independently owned from the issuers and Yahoo’s original newsroom. Its company percentages are rounded; precise values here are calculated from the checked closing data.

  5. Fortinet and ServiceNow shares fall after results

    Yahoo Finance · Reporting · 29 Oct 2026

    Original Ines Ferré report updated at 20:27 UTC read. Same host as the data and Reuters syndication; these are not three independent websites.

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